Terms & Conditions

 

Payment

There are several ways in which you can pay for your treatment(s);

  • Per appointment
  • Advance payment
  • one-off payments

We accept the following forms of payment;

  • Cash
  • Credit*/debit card
  • Standing order
  • BACS

We no longer accept cheques

*Please note there is a 2% charge on credit cards

 

Cancellation Policy

  • A notice of 24 hours is required for cancellations
  • Less than 24 hours notice may result in a cancellation fee

 

Discounts

From time to time the clinic runs discounts and special offers. For more information please see our special offers page located in the menu.

 

Complaints Procedure

Complaints can be made in person, via telephone, email or letter.

Please forward all complaints to;

The Devon Clinic CIC
30A Hyde Road
Paignton
Devon
TQ4 5BY

Telephone: 01803 500300

Email: reception@devonclinic.co.uk

 

Privacy Policy

The Devon Clinic CIC is registered with the Information Commissioner’s Office under the terms of the Data Protection Act 1998.

  • Our ICO number is Z2489435

 

Information Collected

  • The Devon clinic requests that all clients complete a registration form
  • The Devon Clinic shall not give, share or sell any personal information with third parties for advertising, marketing or soliciting without prior consent
  • In exceptional circumstances, The Devon Clinic reserves the right to share personal information with relevant authorities when it is felt a person is at significant risk of harm

 

Contact Forms and Mailing Lists

  • Information gathered from our website and mailing lists is held in strict confidence
  • By filling out our contact form or joining our mailing list you consent to The Devon Clinic receiving basic personal information

 

Opt Out of Mailing Lists

  • Should you no longer wish to receive information, promotional offers and news relating to The Devon Clinic the opt-out button can be located at the bottom of each mailing sent

 

Your Rights

  • You reserve the right to withdraw from treatment at any time
  • You reserve the right to remove yourself from our mailing list
  • You reserve the right to complain

 

Our Rights

  • We reserve the right to halt treatment if you are under the influence of intoxicating substances
  • We reserve the right to refuse treatment on the grounds of verbal, mental or physical abuse
  • We reserve the right to pass information onto relevant authorities should the need arise

 

Should you request further information please do contact us

 

 

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